Privacy Policy

Look, We Get It

Privacy matters. You're checking out our work, maybe thinking about your next project, and the last thing you need is us being weird with your info. So here's the deal – we're pretty straightforward about what we collect and why.

We run Jade Bane Quest Architecture out of Toronto, and we've built our practice on trust and transparency. That applies to how we handle your information too.

What We Actually Collect

When you reach out or use our site, we might collect:

• Your name, email, and phone number – you know, so we can actually respond to your inquiry
• Project details you share with us – floor plans, site info, that sort of thing
• Basic website usage data – which pages you visit, how long you stick around
• Cookies for site functionality – nothing creepy, just making sure the site works properly

We're not in the business of hoarding data. If we don't need it for your project or to improve our services, we're not collecting it.

How We Use Your Information

Pretty simple really:

• To respond to your inquiries and provide architectural services
• To send project updates, quotes, and relevant documentation
• To improve our website and understand what folks are interested in
• To comply with legal requirements – yeah, that's a thing in our industry

We won't sell your info to random third parties. That's not our style. Your project details stay between us, you, and whoever else needs to be involved (like contractors, engineers – the usual suspects on a build).

Sharing & Third Parties

Sometimes we gotta share info to get the job done:

• Project collaborators – structural engineers, sustainability consultants, contractors
• Legal obligations – if the law requires it, we're complying
• Service providers – hosting companies, email services, that kind of infrastructure

Anyone we work with is bound by confidentiality. We're selective about who we partner with, both for projects and for services.

Cookies & Tracking

Our site uses cookies to function properly. We're talking basic stuff – remembering your preferences, keeping the site secure, understanding traffic patterns. You can disable cookies in your browser, but some features might not work as smoothly.

We use analytics to see what's working on our site and what isn't. It helps us improve the experience. We're not tracking your every move across the internet – just what happens on our site.

Your Rights

Under Canadian privacy laws (PIPEDA, if you're into acronyms), you've got rights:

• Access – you can ask what info we have on you
• Correction – if something's wrong, we'll fix it
• Deletion – want us to remove your data? We'll do it (unless we legally can't)
• Opt-out – don't want marketing emails? No problem, just let us know

Shoot us an email at info@jadebanequest.info if you wanna exercise any of these rights. We'll get back to you within a reasonable timeframe.

How We Protect Your Data

We take security seriously. Our systems are protected with standard industry measures – encrypted connections, secure servers, limited access to sensitive info. Nothing's 100% bulletproof in the digital world, but we're doing our part to keep your information safe.

Physical documents at our Toronto office are kept secure too. We're not leaving your project plans lying around for anyone to see.

Portfolio & Project Photos

We love showcasing our work. If we've worked together, we might want to feature your project in our portfolio. We'll always ask permission first. If you'd prefer to keep things private, totally cool – just let us know and we'll respect that.

Changes to This Policy

Things evolve. If we update this privacy policy, we'll post the new version here with an updated date at the top. Major changes? We'll probably send an email to let you know.

Questions?

If something's unclear or you've got concerns about how we handle your information, don't hesitate to reach out. We're here to help.

Contact us:
Email: info@jadebanequest.info
Phone: (416) 555-0142
Address: 1250 Queen Street West, Suite 304, Toronto, ON M6K 1L3